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Shift

Shift PDF Author: Richard Lees
Publisher: John Wiley & Sons
ISBN: 1119810493
Category : Business & Economics
Languages : en
Pages : 304

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Book Description
Understand what’s required to deliver top-of-the-line customer experiences As organizations around the world do their best to deliver meaningful, effective, and efficient customer experiences, many are encountering difficulty translating their actions into progress. These businesses find that, despite a plethora of initiatives, programs, and plans, inclusive and excellent customer service remains stubbornly out of reach. In Shift: Transform Motion into Progress in Business, Chief Strategy and Marketing Officers at Merkle and dentsu offer business leaders a practical and coherent approach to creating the consistently exceptional customer experience that would set their business apart from the competition. The authors link three key themes—a clear vision with clear performance indicators, an aligned team, and a deep understanding of the marketplace—and outline their importance in the quest for the ideal client experience. They explain the importance of measuring progress through the eyes of the customer and ensuring that the measures that matter to customers are improving. A necessary addition to the reading lists of innovation and business development professionals, Shift deserves a place on the bookshelves of managers, executives, and other business leaders attempting to set their organization apart from the competition.

Shift

Shift PDF Author: Richard Lees
Publisher: John Wiley & Sons
ISBN: 1119810493
Category : Business & Economics
Languages : en
Pages : 304

View

Book Description
Understand what’s required to deliver top-of-the-line customer experiences As organizations around the world do their best to deliver meaningful, effective, and efficient customer experiences, many are encountering difficulty translating their actions into progress. These businesses find that, despite a plethora of initiatives, programs, and plans, inclusive and excellent customer service remains stubbornly out of reach. In Shift: Transform Motion into Progress in Business, Chief Strategy and Marketing Officers at Merkle and dentsu offer business leaders a practical and coherent approach to creating the consistently exceptional customer experience that would set their business apart from the competition. The authors link three key themes—a clear vision with clear performance indicators, an aligned team, and a deep understanding of the marketplace—and outline their importance in the quest for the ideal client experience. They explain the importance of measuring progress through the eyes of the customer and ensuring that the measures that matter to customers are improving. A necessary addition to the reading lists of innovation and business development professionals, Shift deserves a place on the bookshelves of managers, executives, and other business leaders attempting to set their organization apart from the competition.

Language Shift and Cultural Reproduction

Language Shift and Cultural Reproduction PDF Author: Don Kulick
Publisher: Cambridge University Press
ISBN: 9780521599269
Category : Language Arts & Disciplines
Languages : en
Pages : 317

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Book Description
This book, first published in 1992, is an anthropological study of language and cultural change among the people of Gapun, a small community in the Sepik region of Papua New Guinea.

Agility Shift

Agility Shift PDF Author: Pamela Meyer
Publisher: Routledge
ISBN: 1351862405
Category : Business & Economics
Languages : en
Pages : 240

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Book Description
As contrary as it sounds, "planning" -- as we traditionally understand the term--can be the worst thing a company can do. Consider that volatile weather events disrupt trusted supply chains, markets, and promised delivery schedules. Ever-shifting geo-political tensions, as well as internal political upheaval within U.S. and global governments, derail long-planned new ventures. Technology failures block opportunities. Competitors suddenly change their product or release date; your team cannot meet the pace of innovations in your market niche, leaving you sidelined. There are myriad ways in the current business environment for a company's well-considered business plans to go awry. Most business schools continue to prepare managers to be effective in stable and predictable environments, conditions that, if they ever existed at all, are long gone. The Agility Shift shows business leaders exactly how to make the radical mindset and strategy shift necessary to create an agile, entrepreneurial organization that can innovate and thrive in complex, ever-changing contexts. As author Pamela Meyer explains, there is much more involved than a reconfiguration of the org chart and job descriptions. It requires relinquishing the illusion of control at the very foundation of most management training and business practice. Despite most leaders' approaches, "Agility is not simply accelerated planning." Unlike many agility books on the market, The Agility Shift provides specific, actionable strategies and tactics for leaders at all levels of the organization to put into practice immediately to improve agility and achieve results.

Faith Shift

Faith Shift PDF Author: Kathy Escobar
Publisher: Convergent Books
ISBN: 1601425449
Category : Religion
Languages : en
Pages : 240

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Book Description
Hope for spiritual refugees, church burnouts, and freedom seekers. After years of participating in a comfortable faith tradition, many find themselves in a spiritual wilderness, feeling disillusioned with church, longing for more freedom and less religion in their lives. If that describes you, you’re in good company. Countless men and women are in the middle of a shifting faith—and aren’t sure where to turn. But losing beliefs doesn’t mean you have to lose your faith. Pastor, friend, and spiritual director Kathy Escobar has journeyed with many who have experienced significant shifts in the faith they once considered unchangeable. Through their stories and her own, Kathy has discovered that growth and change are natural parts of life in our relationship with God. Filled with honest stories and practical insights, Faith Shift gives language to what many experience as their faith evolves. With an inviting blend of vulnerability and hope, it addresses the losses that come with spiritual shifts and offers tangible practices for rebuilding a free and authentic faith after it unravels. Includes personal reflection and group discussion questions at the end of each chapter.

The STEM Shift

The STEM Shift PDF Author: Ann Myers
Publisher: Corwin Press
ISBN: 1483393151
Category : Education
Languages : en
Pages : 192

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Book Description
All you need to make the shift to STEM a reality! This resource makes the process of shifting to a comprehensive, integrated STEM school or district within reach! Invaluable case studies featuring STEM pioneers model how successful, STEM-centered learning takes place. You’ll find process-specific best practices and strategies to help you: Understand, create, and lead the STEM change proces Prepare the school community for STEM Integrate 21st Century Skills, the arts, and humanities Includes step-by-step checklists and visual mapping guides. Use this groundbreaking resource to systematically implement STEM instruction that prepares students for the global economy!

Soul Shift

Soul Shift PDF Author: Mark Ireland
Publisher: Frog Books
ISBN: 9781583942512
Category : Body, Mind & Spirit
Languages : en
Pages : 224

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Book Description
Businessman Mark Ireland’s father was Richard Ireland, a deeply spiritual minister and renowned psychic and medium who counted Mae West among his famous clients. While he loved his father, Mark followed a more conventional path in pursuit of mainstream success—until the wrenching death of his youngest son. This unexpected tragedy plunges Mark into the spiritual world of psychics and mediums in a frantic attempt to communicate with the dead. His defenses and pragmatic mindset begin to fade as he remembers premonitions on the day of his son’s death. He consults a number of well-known mediums and is struck by the remarkably accurate information their readings provide. Mark first meets with Allison Dubois, the subject of NBC’s hit show Medium, and later participates in a single-blind lab experiment with medium Laurie Campbell, filmed for a Discovery Channel feature. He then enters a new dimension of personal paranormal experience, as his own psychic awareness begins to unfold. This dramatic story of a father’s unbearable loss and his discovery of life after death offers hope to the bereaved and compelling evidence that death may not be the end.

Shift for Good

Shift for Good PDF Author: Tory Johnson
Publisher: Hachette UK
ISBN: 0316261556
Category : Self-Help
Languages : en
Pages : 240

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Book Description
Good Morning America contributor Tory Johnson truly believed that she would live happily ever if only she could lose weight. She seemed to be well on her way to that ever-lasting joy after losing 62 pounds in a year--a journey she detailed in her inspirational #1 New York Times bestseller The Shift. But as her initial euphoria began to subside, Tory realized that other areas in her life could use improvement as well. Buoyed by her success in weight loss, Tory began to apply the principles she had learned through The Shift to these other areas--work, relationships, money, and more--with the same patient tenacity. To her joy she soon saw that her Shift had only begun! In Shift for Good Tory delivers her remarkable results: how doors opened, relationships deepened, opportunity abounded in every direction--and all through taking small, simple, persistent actions. Tory's practical and intimate new book--filled with specific tips and encouragement--will inspire readers to Shift every day, in every way!

The Trickster Shift

The Trickster Shift PDF Author: Allan J. Ryan
Publisher: University of Washington Press
ISBN: 9780295978161
Category : Art
Languages : en
Pages : 346

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Book Description
The Trickster Shift not only presents some of the most stunningly original examples of contemporary Native art but also allows the artists to offer their own insights into the creative process and the nature of Native humour.

The Great Risk Shift

The Great Risk Shift PDF Author: Jacob S. Hacker
Publisher: Oxford University Press
ISBN: 0199840091
Category : Political Science
Languages : en
Pages : 256

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Book Description
America's leaders say the economy is strong and getting stronger. But the safety net that once protected us is fast unraveling. With retirement plans in growing jeopardy while health coverage erodes, more and more economic risk is shifting from government and business onto the fragile shoulders of the American family. In The Great Risk Shift, Jacob S. Hacker lays bare this unsettling new economic climate, showing how it has come about, what it is doing to our families, and how we can fight back. Behind this shift, he contends, is the Personal Responsibility Crusade, eagerly embraced by corporate leaders and Republican politicians who speak of a nirvana of economic empowerment, an "ownership society" in which Americans are free to choose. But as Hacker reveals, the result has been quite different: a harsh new world of economic insecurity, in which far too many Americans are free to lose. The book documents how two great pillars of economic security--the family and the workplace--guarantee far less financial stability than they once did. The final leg of economic support--the public and private benefits that workers and families get when economic disaster strikes--has dangerously eroded as political leaders and corporations increasingly cut back protections of our health care, our income security, and our retirement pensions. Blending powerful human stories, big-picture analysis, and compelling ideas for reform, this remarkable volume will hit a nerve, serving as a rallying point in the vital struggle for economic security in an increasingly uncertain world.

China's New Regulations on Religious Affairs: a Paradigm Shift?

China's New Regulations on Religious Affairs: a Paradigm Shift? PDF Author:
Publisher: DIANE Publishing
ISBN: 1428960015
Category :
Languages : en
Pages :

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